Mobile Workforce Management 

Empower Your Mobile Teams

BlueLine Grid offers a comprehensive, cloud-based, mobile enterprise solution that manages the end-to-end needs of an increasingly mobile workforce.  We empower government agencies, manufacturers and service providers to increase service efficiencies, reduce costs and improve customer experience while addressing compliance requirements. 

Common use cases:

  • Task Orders:  BlueLine Grid facilitates the receipt of work requests from internal dispatch or MRO systems, customers, or Internet of Things (IoT) devices.
  • Work Planning:  Workload balancing requires the ability for field management to self-organize in real-time, locating and communicating with available employees as well as contracted or contingent third-party service providers based on location and expertise.
  • Inform Customers and Connect Technicians:  We provide capabilities to notify customers based on the location of a technician en route.
  • Debrief on Work Orders: We facilitate mobile collection of time and tasks completed, updates to records, customer recommendations, sign-offs, approvals for additional work, and satisfaction surveys.

 

GridCommand & GridTeam App

BLG's GridCommand interface is a SaaS platform that requires no hardware or configuration.

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Or Access All Features via Cisco Spark

Notify, locate and call any and all of your employees, partners, or entire supply chain...directly from Spark.

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SparkGrid Demo

Or via REST API

Our extensive library of REST APIs allows you to communicate or query our system to request information to be sent to BlueLine Grid, updated, removed, or returned to your system. These requests can be made by either GET or POST requests, which most often return XML or JSON responses.

Through these means, our APIs allow you to interact with parts of the BLG system and integrate these areas with your internal or partner systems.

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What makes BlueLine Grid necessary for your company?

  • Limitless Access: Extend your reach to employees and partners anywhere.  With a few clicks, notify communities of a few recipients or thousands.  Integrate resource tracking systems for automation of notifications.
  • Increased Operational Awareness:  You've invested heavily in your employees and their training.  Now unleash real-time communications that allow them to be more effective and also to connect with each other and partners and customers.
  • Savings:  Consolidate  technology spend.  Remove the need for an additional mass notification system, fleet tracking solution, group chat and emergency conference calling plan. 
  • Secure. Compliant:  BLG is trusted by the world's most demanding government agencies and corporations because of the strength of our security and data management policies. 
  • Reliable:  BLG services operate from multiple availability zones and redundant delivery channels providing 99.9% guaranteed uptime
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